Online Documentation

Call Provider Service Dispatch Request

To dispatch the call, the call provider will use the service dispatch request message.

Base URL: https://service.BGsync.com/BGsyncapi/api/serviceDispatch/new 
Method: Http Post
Content-Type: application/json

Parameter	Required	Default	Description
BGsync_request_id	Yes		sureEcosystem request id
call_provider_BGsync_id	Yes		Call Provider sureEcosystem Id
api_key	Yes		Call Provider API Key
service_dispatch	Yes		Array of fields

Sample Request

{
"BGsync_request_id":"22",
"call_provider_BGsync_id":"1",
"api_key":"ABC1234",
"service_dispatch":[
{
"field":"ETA (TIMESTAMP IN GMT)",
"value":"9/22/2016 6:23:38 PM"
},
{
"field":"Drivername",
"value":"John Smith"
},
{
"field":"Address",
"value":"100 Main St."
},
{
"field":"EventCity",
"value":"Cherryville"
},
{
"field":"EventState",
"value":"NC"
},
{
"field":"EventZip",
"value":"28021"
},
{
"field":"Trouble",
"value":"Blown Tire"
},
{
"field":"Service Needed",
"value":"New tire"
},
{
"field":"UnitType",
"value":""
},
{
"field":"Event Id",
"value":""
},
{
"field":"DateTimeOccured",
"value":"9/22/2016 6:00:38 PM"
},
{
"field":"CallbackPhone",
"value":"704-435-2341"
},
{
"field":"If Loaded Total Weight- (Weight to Tow)",
"value":""
},
{
"field":"If driver is not riding back, where are the keys?",
"value":""
},
{
"field":"Driver Riding back?",
"value":""
},
{
"field":"Number of Drivers?",
"value":""
},
{
"field":"Driver with the unit?",
"value":""
},
{
"field":"Notes for Tractor/Trailer Specific Information",
"value":""
},
{
"field":"Bill To (Is this a Warranty Tow/To be Billed to Dealer?)",
"value":""
},
{
"field":"Requested by",
"value":"John Doe"
},
{
"field":"Destination (Where to Tow to)",
"value":""
},
{
"field":"Additional Notes",
"value":""
},
{
"field":"Winch Out, Recover or Tow?",
"value":""
},
{
"field":"Vehicle Year",
"value":"2006"
},
{
"field":"Vehicle Make",
"value":"Chevrolet"
},
{
"field":"Vehicle Model",
"value":"Tahoe"
},
{
"field":"Driver Phone Number",
"value":"544-876-1389"
},
{
"field":"Unit Number",
"value":"77"
},
{
"field":"VIN Number",
"value":"13202389324"
},
{
"field":"License Plate Number and State",
"value":"412821 NC"
},
{
"field":"Odometer Reading",
"value":"28931"
}]

}

Sample Response from sureEcosystem

{
"success":true,
"error_message":null,
"BGsync_request_id":"22"
}