Online Documentation

Call Provider Service Request

The call provider will use the request service json message to request service from a service provider. When sureEcosystem receives this request, it will send the service request to the dispatch software provider for the service provider. The service provider can choose to accept or reject the service request.

sureEcosystem will return a request id back to the call provider when this message is received. sureEcosystem uses this id to uniquely identify a service request. On future json messages for the service request, the call provider must pass this id back.

Base URL: https://service.BGsync.com/BGsyncapi/api/request/new 
Method: Http Post
Content-Type: application/json

Parameter	Required	Default	Description
call_provider_BGsync_id	Yes		Call Provider sureEcosystem Id
service_provider_BGsync_id	Yes		Service Provider sureEcosystem Id
api_key	Yes		Call Provider API Key
service_type	Yes		Service Type
vehicle_year	Yes		Vehicle Year
vehicle_make	Yes		Vehicle Make
vehicle_model	Yes		Vehicle Model
vehicle_location	Yes		Vehicle Location
tow_destination	If service type is Tow, then this field is required.		Tow Destination
complaint	Yes		Complaint
notes	No		Notes

Sample Request

{
"call_provider_BGsync_id": "1",
"service_provider_BGsync_id": "1",
"api_key": "ABC1234",
"service_type": "Tow",
"vehicle_data": {
"vehicle_year": "2008",
"vehicle_make": "Chevrolet",
"vehicle_model": "TrailBlazer",
"vehicle_location": "103 Church St. Lincolnton, NC 28021"
},
"tow_destination": "100 Main St. Cherryville NC, 28021",
"complaint": "Engine will not start",
"notes": ""
}

Sample Response from sureEcosystem

{
"success":true
"error_message":null
"BGsync_request_id":"22"
}